Jewellery Care

Jewelry can experience color fading over time due to multiple factors including exposure to moisture, chemicals and air. Metals like silver and gold are delicate, and despite our best efforts, they can still fade due to a process called oxidation.

You can follow these simple steps to help your silver/gold filled/gold plated jewelry last longer:

  • Remove your jewelry before showering, swimming or exercising. Or ensure to wipe completely dry after coming into contact with moisture.
  • Allow perfume, lotions and creams to be absorbed into skin before putting on your jewelry.
  • After use, clean jewelry gently with a soft dry cloth (all orders come with a  jewelry cloth) to remove any oil or dust and restore their shine.
  • When not in use, store your jewelry in the jewelry box in cool, dry place to prevent oxidation, scratching and chains getting tangled.
  • Try to prevent your jewelry from knocking into counter tops and rubbing against each other. 

SUPPORT

In case of any faulty goods please contact us with a photo and proof of purchase details. Items will be replaced at our discretion. At this point, we do not offer a repair service.

Please contact us directly if you have any other questions.